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FWD Insurance boosts customer service with advanced Generative AI Voicebot and Chatbot upgraded for greater accuracy and efficiency

FWD Insurance continues to advance its customer service capabilities through the integration of generative AI technology into its Voicebot and Chatbot systems. This enhancement improves operational efficiency, enables better natural language understanding, delivers more accurate customer needs analysis, and provides responses that feel like genuine human interaction. Mr. David Koruni?, Chief Executive Officer of FWD Life Insurance for Thailand and Cambodia ("FWD Insurance"), explained: "FWD

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FWD Insurance is taking a significant ste... FWD Insurance elevates customer experience with Agent Guru an intelligent sales support feature. — FWD Insurance is taking a significant step forward in r...

Orbix Custodian Co., Ltd. has enhanced th... Orbix CUSTODIAN Enhances Key Management Security with IBM Hardware Security Module (HSM) Technology — Orbix Custodian Co., Ltd. has enhanced the security ...

Sharing Four Seasons and Bonds of Tohoku with World: "Tohoku Four Seasons & Tohoku Kizuna Festival" at Expo 2025 Osaka, Kansai, Japan

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The Stock Exchange of Thailand (SET) anno... SET appoints Soravis Krairiksh as Senior Executive Vice President (Chief Markets Officer) — The Stock Exchange of Thailand (SET) announced the appointment...

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